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Foundation IT

Focused IT management, stronger security, and the support you need — without paying for what you don't.

Foundation IT & Co-Managed Services | Bosque IT

Powered by BosqueOS, Foundation IT provides focused Microsoft 365 and endpoint management that complements your internal IT team—or gives your business a practical place to start.

Clear Scope. Shared Responsibility. Less Noise.

Focused & Co-Managed IT

Choose What You Need Managed

Microsoft 365

M365 Foundation

Manage Your Cloud
Starting at $40 / user / mo

Everyday administration, protection, and oversight for Microsoft 365 without a full Managed IT agreement.

Included
  • Microsoft 365 Business Standard licensing
  • Microsoft 365 administration and identity management
  • Email threat protection with INKY Pro
  • Microsoft 365 backup and security monitoring
  • Quarterly Microsoft 365 security review
Support
  • 1 pooled hour of requested M365 administrative support per organization, per month

10-user minimum. Ideal for teams that need dependable Microsoft 365 management while retaining responsibility for other IT systems.

Enhanced Cloud Security

M365 Advanced Security

Strengthen Identity & Access
Starting at $65 / user / mo

A stronger Microsoft 365 security baseline for businesses handling sensitive information or requiring more control.

Foundation, plus
  • Microsoft 365 Business Premium licensing instead of Business Standard
  • Conditional Access and enhanced identity policies
  • Additional multi-factor authentication controls
  • Stronger security configuration and ongoing oversight
  • Microsoft 365 backup, email protection, and monitoring
Support
  • 1 pooled hour of requested M365 administrative support per organization, per month

10-user minimum. Designed for organizations that need tighter cloud security without outsourcing their entire IT environment.

Managed Endpoints

Device Foundation

Protect & Maintain Devices
Starting at $75 / device / mo

Proactive workstation protection, maintenance, backup, and monitoring, with a limited remote support allowance.

Included
  • Device monitoring and health management
  • Operating system and third-party patch management
  • Antivirus, EDR, and managed threat detection and response
  • Endpoint cloud backup, subject to storage policy
  • Privilege elevation management
  • Hardware inventory and documentation
Support
  • 2 pooled hours of requested remote device support per organization, per month

10-device minimum. Microsoft 365 management and comprehensive help desk coverage are separate services.

Published rates are planned 2027 pricing. Foundation services are billed by user or device as indicated. Services are subject to an agreed scope and service agreement.

How Foundation IT Works

Your Team and Bosque IT, Working Together

What Bosque IT Owns

We operate and maintain the Microsoft 365 or device-management services you select: monitoring, routine maintenance, security configuration, alert triage, and remediation of issues within our contracted service scope.

What Your Team Owns

Your staff or existing IT provider retains responsibility for systems and support outside the agreed scope. We document the handoff points so requests, incidents, and vendor coordination have clear owners.

Don't have an internal IT team? That's fine. Foundation IT can still be a starting point for targeted services. If you need comprehensive daily user support and broader technology ownership, our Complete Managed IT offerings are likely the better fit.

Support Without Surprises

Built-In Help, Clearly Defined

M365 plans: 1 pooled administrative support hour per organization each month
Device Foundation: 2 pooled remote support hours per organization each month
Standard requested support: weekdays, 8 AM–5 PM, excluding observed holidays
Additional support: $100/hour; after-hours requested support: $200/hour, subject to availability

Included hours do not roll over. Additional support is authorized before billing; business-hours overages are measured in 15-minute increments based on cumulative monthly time. After-hours requested work has a one-hour minimum. Routine monitoring, maintenance, and remediation that Bosque IT is obligated to perform under the service agreement do not consume customer-requested support hours. Projects and major incident remediation may require a separate scope.

Room to Grow

Start Focused. Move to Complete Coverage When It Makes Sense.

Foundation services can stand on their own or work together. They're particularly useful when you have internal IT resources but want Bosque IT to own specific technology responsibilities.

When your organization needs broader user support, Microsoft 365 and device management together, and a more comprehensive service relationship, explore Essential Care, Business Protection, or Secure Workspace.

Explore Complete Managed IT
Foundation IT
Defined services, shared responsibility, and limited customer-requested support.
Complete Managed IT
Integrated IT operations, broader help desk coverage, security, and technology management.
Secure Workspace
The full secure workspace model, including private application access and a standard managed network under a qualifying agreement.

Common Questions

Foundation IT, Explained

Can we keep our internal IT person or current provider?

Yes. Foundation IT is designed to complement existing resources. Bosque IT manages the services you contract for, and responsibilities are documented during onboarding.

Can we combine Microsoft 365 and Device Foundation?

Yes. Each service retains its own billing unit, scope, and support allowance. If you need comprehensive support, we'll also compare the cost and coverage of Complete Managed IT.

Does Foundation IT include unlimited help desk support?

No. Each Foundation service includes a limited monthly support allowance for customer-requested tasks. Comprehensive help desk support is part of Complete Managed IT.

What if we need more than the included hours?

Additional business-hours support is $100/hour, subject to authorization. After-hours requested support is $200/hour, subject to availability and a one-hour minimum. Larger projects are quoted separately.

What if we have fewer than ten users or devices?

Foundation services have a minimum monthly commitment based on ten users or ten devices, as applicable. We can discuss the right fit during a Clarity Conversation.

Our Philosophy

Clarity Over Tools.
Ownership Over Assumptions.

You don't have to outsource everything to improve your technology. Start with the systems that need attention, establish clear ownership, and build from there.

Start a Conversation

Your Next Step

Let's Find the Right Level of IT Support

You've explored Bosque IT's Foundation IT services. Now let's talk about which parts of your technology environment need focused management and support.

Whether you need help managing Microsoft 365, protecting and maintaining business devices, or adding capacity to an existing IT team, you don't have to outsource everything to get dependable support.

During a Virtual Clarity Conversation, we'll learn about your current setup, discuss who manages what today, and explore whether Foundation IT fits your needs—or whether a more comprehensive Managed IT service would make better sense.

Start with what you need. Keep ownership clear. Build from there.

Schedule your free Virtual Clarity Conversation using the calendar. No pressure, no obligation—just a useful starting point.

Your Introductory Meeting Includes

A discussion of your Microsoft 365 environment, business devices, and immediate priorities
A look at your current IT responsibilities, including any internal IT staff or existing providers
Guidance on whether Microsoft 365 Foundation, Advanced Security, or Device Foundation fits your goals
A clear explanation of service scope, included support, and where additional help may be needed
Practical next steps, without pressure or obligation

Free 30-Minute Virtual Meeting

Virtual Clarity Conversation

Let's talk about the technology you need managed and how Bosque IT can help. Select an available time below.

✓ 30 Minutes✓ Virtual✓ No Obligation